1. Scope of this policy
This Privacy Policy explains how Filosoft ("Filosoft," "we," "us," or "our") handles information through this company website and through Filosoft applications that link to this policy.
A released application may provide an additional product-specific privacy notice. Where that notice describes a feature or practice more specifically, the product-specific notice applies to that application.
2. Information we may process
The information we process depends on the product and the features you use. It may include information you provide directly, technical data required to operate and secure a service, and communications you send to support.
- Account information: such as an email address or display name, if an application offers an account.
- Product content: text, documents, audio, video, prompts, or other material you choose to submit for processing.
- Technical information: device type, operating-system version, application version, language, crash data, and diagnostic events.
- Support information: your contact details and the content of your request when you ask us for help.
This website does not require an account and does not intentionally use advertising cookies.
3. AI processing and uploaded content
Some Filosoft products are designed to process user-selected content using artificial intelligence. We use that content to perform the action you request, maintain security, prevent abuse, and improve reliability where permitted by the applicable product settings and notice.
Content may be transmitted to contracted cloud or AI service providers when this is technically necessary to deliver a feature. Retention periods and available deletion controls may differ by product and will be described in the relevant application or product-specific notice.
We do not sell personal information or user-uploaded content.
4. How information is used
We may use information to provide requested features, maintain and secure products, respond to support requests, comply with law, prevent fraud or misuse, and understand product performance. Where required, we rely on consent or another lawful basis identified in the relevant product notice.
5. Service providers and disclosure
We may share information with vendors that provide infrastructure, AI processing, analytics, error reporting, customer support, payments, or other services on our behalf. They may process information only for contracted purposes and subject to appropriate safeguards.
We may also disclose information when required by law, to protect rights and safety, or as part of a merger, acquisition, financing, or transfer of all or part of our business, subject to applicable legal requirements.
6. Retention and security
We retain information only for as long as reasonably necessary for the purposes described in this policy, the applicable product notice, or legal obligations. We use administrative, technical, and organizational measures intended to protect information, but no method of storage or transmission can be guaranteed completely secure.
7. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, or to receive a portable copy. You may also withdraw consent where processing is based on consent.
To make a request, email us using the address below and identify the relevant Filosoft product. We may need to verify your request before responding.
8. Children
Filosoft products are not directed to children under the minimum age required by applicable law unless a product-specific notice clearly states otherwise. If you believe a child has provided personal information improperly, please contact us.
9. International processing
Information may be processed in countries other than the one where you live. Where required, we use recognized safeguards for international transfers of personal information.
10. Changes to this policy
We may update this policy as our products or legal obligations change. We will post the revised version here and update the date at the top. If a change is material, we may provide an additional notice where appropriate.
11. Contact us
For privacy questions or requests, contact Filosoft at hello@filosoft.dev.
For technical assistance, visit our Support page.